Building Self Confidence Blog
1Feb/120

Presenting Confidently for Business and Public Speaking

In this post I’ll be sharing with you some valuable tips to help you present confidently and skilfully.

It’s a vital skill for your career – interview procedures for management posts increasingly include a presentation assignment for you to do to demonstrate your communication skills. Certain job roles will include presenting and in many companies it can be a great opportunity to increase your visibility, your credibility and so your salary. Business success often depends on how well you present your business to clients and referral partners.

Whether your purpose is too educate, sell, influence, inform, impress, motivate or entertain there are 4 parts to delivering a confident presentation:

1.    Managing Yourself

2.    Managing Your Audience

3.    Managing Your Content

4.    Managing the ‘Stage’ or presentation area

 

In this post I’m going to cover Managing Yourself

They say successful people live in a town just south of Arrogance called Confidence. A confident presentation raises your credibility with your audience and makes them more willing to listen to you.

  1. Unfortunately, surveys show that many people experience the same emotions and physical reactions as they would if they were swimming in shark infested waters! If you are one of those people, you are not alone.

A survey carried out in America found that people were more afraid of presenting than of dying!

My clients have included a director of FTSE 100 company worrying about whether his words would affect the company’s share price, owners of small and medium sized businesses presenting at networking meetings, managers in technology companies presenting to funding bodies, sales people, teachers and many others.

Many of them have been confident people in other areas of their lives but somehow when it comes to presenting they find it tough to stay calm. And the bigger the audience the bigger the nerves.

Some found they were okay once they got into the presentation but for others the whole thing was an ordeal.

Apparently when we are babies there are only 2 fears we’re born with – a fear of loud noises and a fear of falling. All the other fears we have in life are learned. So, the good news is that if fear of presenting is learned, it can also be unlearned.

So here are 3 of the many tools I use to help people tame the butterflies and getting them to fly in formation.

a.     I often use NLP and hypnotic techniques to help people overcome presentation nerves. You can also use some self-hypnosis and put yourself in a positive trance by remembering a time when you really felt confident. Think about it until you start to feel those confident emotions strongly again. Then walk on ‘stage’.

b.   In the days leading up to your presentation remember to rehearse. Do this in real life – out loud -  and also in your head. In your imagination, see the presentation turning out well. Why does this work? Well your mind works best when you focus on what you do want, rather than what you don’t want.

Your mind is a bit like a travel agent. If you said to a travel agent, ‘I don’t want to go to Birmingham’ your travel agent would have to ask you where you do want to go in order to help you. It’s the same with your mind. If you fill your mind with fears and thoughts about what you don’t want to happen, there’s little room for it to focus on how to get you the result you do want.

In fact you confuse your mind when you are nervous. Let me give you an example.

In a second I’m going to give you a command. I want you to notice what you had to do to follow that command. Okay, here’s the command: ‘Don’t think of a pair of sunglasses!’ Did you notice that you had to think of a pair of sunglasses to even process that thought? That’s because your mind finds it difficult to process negatives. So if you say to yourself, ‘I don’t want to make a mistake’ or ‘I don’t want to forget my lines’ you programme you mind to think about mistakes and forgetting rather than correct action and remembering.

c.  Breath deeply – deep, long and slow breaths are hard-wired in our nervous system to relaxation. If you are too nervous you tend to forget things, on the other hand, a certain amount of adrenalin helps you perform better.

If these confidence tips don’t completely cure your nerves, seek the help of anNLP trained presentation skills coach.

Here are some other tips for managing yourself during a presentation:

  • If you are trying to convey a positive message when your body language and voice qualities are not positive, it’s your body language and voice qualities that will be believed. You can’t see me right now but if I say, ‘I erh feel umm confident’ how much do you believe me when I use that tone of voice? Not at all! So, keep your tone and body language upbeat.
  • Because our body language and voice tones affect our emotions you will also feel more upbeat. Try it now. Check that     no-one can see you. Now, smile or laugh for no reason whatsoever. Did you notice yourself feeling happier?
  • Your body language needs to enhance your message so use gestures that are relevant to what you’re saying. Avoid random arm movements, swaying on your feet etc. because they are distracting. Hands held in front of you with palms together or facing upwards can look weak, defensive or needing to please someone. Pointing at your audience can    seem aggressive.
  • A good presenter’s stance is to stand with your feet hip width apart, your weight evenly balanced on both legs and with your knees slightly flexed. If you imagine an invisible string pulling your chest and the crown of your head upwards your back and shoulders will automatically be straight and you will look confident.
  • One authoritative way to use your arms and hands is to move your hands down and outwards in a spreading movement with your palms facing down or angled downwards. This is known as a ‘Levelling’ gesture and it says things like, ‘This is the way it is.’ You often see TV reporters using it.
  •  If you want to convey certainty or a positive message avoid words such as ‘quite’, ‘reasonably’ and ‘fairly’ – for instance, avoid ‘fairly successful’. Say it was successful or if you want to qualify the success give specific details.
  • Avoid using a voice tone that goes up at the end of a sentence, unless you are asking a question, because it can sound doubtful.

Your image

Apparently people make 11 judgements about us in the first 30 seconds of meeting us. What we wear contributes to their assessment of us. There is a saying: dress for the job you want rather than the job you have. Whether you are interested in clothes or not they are a language that conveys certain messages. Here are some translations:

  1.  If you want to create an authoritative look follow the example of people in authority and wear the deepest colour suit that suits you, a white/cream shirt or blouse/top and plain tie/scarf. Remember how Obama and Cameron are dressed on formal occasions – dark suit, white shirt and dark red or dark blue tie.
  2.  Invest in an image consultation to find out what really suits you. I remember coaching an area bank manager. He was in his thirties and enjoyed being fashionable. At the time chunky things were popular, such as wide collars and large knots in ties. The trouble was that he was very slim and so he looked swamped by his clothes as if he was a boy in man’s clothing. Because I’m trained in spotting these things I could advice him to wear narrower ties and collars that suited his build. Most people wouldn’t be able to pinpoint that reason why he seemed less professional and authoritative but they would certainly get that impression all the same.
  3. A tip for the men - red tie draws attention to your mouth which can be handy when you’re presenting.  Talking of ties,   the best length is touching your trouser waist. If you make the tie shorter or longer it directs attention to your                  stomach or, unfortunately, much lower down and gives you less credibility.
  4. If you wear a different colour jacket from your skirt or trousers you will look shorter and fatter. If you wear the same colour jacket and trousers/skirt you will look taller and slimmer.

So, there are many ways to manage your self in order to feel and convey confidence – the 4 we’ve covered today are: positive rehearsal, body language, voice qualities and image.

If you want to find out more about confident and skilful presenting go to www.buildingselfconfidence.co.uk

And if you want to find out more about sales presenting go to www.TheAccountabilityClub.co.uk

5Jan/120

How to be Assertive in Relationships

Madeleine Morgan The Confidence Coach

The Confidence Coach

As a result of being one of the Chat Room guests on BBC Radio Cambridgeshire recently, it got me thinking...

We discussed 2 topics I thought were related. One was about how we felt about lending money to friends and family – could we live by the motto, ‘Neither a borrower nor a lender be’? The other was - what was our worst experience of having someone to stay in our home?

So how are those related, I hear you ask?

Well, what I realised was that those situations tend to be dilemmas for us if we’re not sure how, confidently, to set wise boundaries with people. Or if we are uncomfortable about dealing with people’s upset, or even our own guilt, when we do set boundaries. In fact that’s at the heart of many relationships we find difficult.

A common question my clients ask is, ‘How can I tell/refuse/ask……without upsetting them?’

The answers lie on lots of different levels. But here are a few ideas:

Remember that you can’t please all of the people all of the time. People become upset for lots of reasons – many of them you couldn’t be expected to guess. Instead of avoiding a conversation for fear of upsetting someone, get skilled at communicating effectively with that kind of person/situation and dealing with any upset that comes up.

For instance, if someone is upset about something you’ve asked them for or refused to give them, avoid becoming defensive. Try to have an open discussion about the real issues rather than about the emotions and the way they were communicated.

After all, if you avoid asking someone for something or to do something for fear of upsetting them, you never give them an opportunity to say, ‘Yes!’

Remember that you have a right to ask and they have a right to refuse. At the same time they have a right to ask you and you have a right to refuse!

Wouldn’t life be easier if we could be direct and assert our right to just ask or to just refuse?

For one of my coaching clients that belief system I’ve just described about asking and refusing just didn’t fit.

She came from a culture where if a member of the family asked for financial support she would give it, few questions asked. For instance, she was supporting a nephew to go to a very expensive college in the America and a cousin who kept wasting money and then finding himself on the breadline.

At the same time she had financial difficulties of her own because her business clients were late paying for her services.

Her belief that she should help her family was so strong that she felt guilty about refusing her family even though she had made her own luck in life and she was feeling very stressed by the financial state of her business.

The situation could only get worse because she was training her family to treat her like a bank.

One perspective that helped her was to realise that she could be more helpful to her family by asking curious and open questions that helped them realise how they could help themselves more. I call it ‘teaching them to fish so that they can feed themselves for a lifetime’ rather than ‘giving them fish which might feed them for only a day’.

The ‘win’ for her family members was that they enjoyed feeling more successful and the ‘win’ for her was she felt good about helping them find out how to be resourceful. She could also feel loved for herself rather than for her money.

Where in your life could you be creating a win-win by ‘teaching someone to fish’?

When you’re having family and friends to stay, think about how you can create a win-win situation.

I like to feel relaxed when people come to stay. One way I can be relaxed is by not having to second guess everyone’s needs. So for instance, I tell them that if they feel like having a hot drink, feel free to make one – they don’t have to wait for me to ask (Of course I do ask sometimes too). Or if they wake up before me and feel hungry – feel free to go and make some toast or get some cereal. My guests feel relaxed too because they don’t have to follow my routine all the time. Of course, we also plan to eat meals together as well.

How can you make sure that visits from your family and friends are win-win ones?

Please let me know how you get on or if you have any questions.

With 2012 here, I thought I’d give you a free tool to help you get clear about where you are in your life, where you’d like to be and how to get there. Just email me and I’ll send it to you.

12Jun/110

Confidence at Work – Recession Proofing Your Career or Your Business

When you know how to recession proof your wealth creation - whether you have a career or a business - it can be a great source of confidence. Here are some ideas to help you protect your income in difficult times.

Have you ever wondered why companies choose to make workers redundant rather than cut salaries? After all, it doesn't seem to make sense to get rid of the people they've invested in recruiting and  training when, if they keep those people employed, the company will have the talent to take advantage of rising demand when we pull out of the recession. Why not renegotiate the salaries and keep their team employed? That would also be a better outcome for employees and their families than facing redundancy.

Well studies show that employees' morale goes down when their salaries are cut and they respond by working less. Many people live up to and beyond their salaries so a general salary cut would also spread  misery. Business owners and managerment teams use redundancies to get rid of people who are not pulling their weight or who are destroying team morale. So employers prefer a small number of employees to be miserable by making them redundant than by upsetting the majority. Studies also show that redundancies boost the productivity of of the employees who remain because they are more motivated to prove their value. Apparently most workers would rather keep their salaries than save their colleagues.

What if there was a better way forward where employees and employers could win? I've got some recession surviving and thriving tips for you whether you are an  employer or an employee.

First of all, here are 5 secrets for recession proofing your career if you want to avoid redundancy, stay employed and thrive in difficult times:

  1. Whatever expertise you have and whatever industry you're working in, look out of niches. What I mean by that is      areas where there is a lot of demand for people with skills, knowledge and experience and few people who have it. For instance, with one of my clients we identified that her company in the pharmaceutical industry was losing business because nobody was really skilled at putting effective teams together to bid for certain projects.  I shared with her some useful skills and she soon started to earn more bonuses for extra business the company gained. She was also able to fast track her career and later got promoted from business development manager to director of business development.
  2. Recession Proof Your Career: Use Social Media tools like Linkedin to help you  get known for that expertise - it's free! If you don't know how to use Social Media for promoting yourself click here.
  3. Successful people take charge of their  personal development - emotional intelligence and great communication skills can give you an edge over your more your difficult or less communicative colleagues. There's a saying that we get hired for our technical/professional skills and fired for our communication skills!
  4. Take up every course opportunity related to your professional and personal development that your company offers you. When you gain more knowledge and skill it's like putting money in your bank account. Training is a valuable perk in your employment package.
  5. Then, create a personal development budget to fill in the  gaps especially, if your company doesn't provide training. Private Life, Career and Executive Coaching is a great 21st century resource. It gives you the opportunity to talk about and get skilled in handling challenges you may not be able to talk about, or get the personal attention you need, at work. Life, Career or Executive coaching can help you get more clarity, focus and direction on how to:

3 tips for Managers and Business Owners to help you survive and thrive in the recession:

  1. Focus on building your team's morale to increase productivity and help you keep your talented people. I'm not talking about fixing up expensive outward bound team away days that are difficult to measure in terms of return on investment. I'm talking about the more every day things.
  2. For instance, make sure that when someone does a good job they get the recognition they deserve and everyone hears about it. Weed out team leaders who make their team's life hell because of their poor leadership skills. If you want to keep them, give them 1-2-1 coaching with a coach who is skilled at changing people's attitude - it's 80% more effective than training in getting results.
  3. Positvely and inspirationally engage your whole workforce in the task of helping your company to thrive rather than deciding things in high level meetings and handing down the bad news. A business owner I coached created weekly meetings where his team expressed their achievements, discussed their ideas for recession-proofing the business and brought referrals they had gained from tapping into their networks. Morale and productivity went up and the business owner tapped into resources in his team he didn't know were there before. For instance, his whole team, in effect, became his sales force and business development team because everyone was more aware of their potential to grow the business.

They say obstacles arise when we take our eyes off our goals. Let's keep focussed on creating a rewarding present and future.

I wish you health, wealth and happiness

Warm wishes

Madeleine

Madeleine Morgan uses NLP, coaching, personality profiling and training skills to help professionals, managers and business owners to create more rewarding lives, careers and businesses.

She is based in Cambridge UK and works locally, nationally and internationally in companies and at her coaching practice, face-to-face, over the telephone and on Skype.

She has over 20 years coaching and training experience and has worked with corporates, charities, SMEs and government organisations as well as 953 private clients who are mangers, professionals or business owners.

I like to reward action, so if you take the action to contact me I'll offer you a free no obligation Discovery Session to help you clarify where you are now, where you'd like to be and how to bridge the gap.

madeleine@growu.co.uk

mm@buildingselfconfidence.co.uk

01223 426392

Madeleine morgan NLP Master Practitioner and Trainer Cambridge, Personal Development Coach Cambridge, Business Coach Cambridge, Career Coach Cambridge, Executive Coach Cambridge, Communication Skills Trainer Cambridge, Personality profiler Cambridge

Madeleine Morgan

18Sep/100

Confidence Coaching Breakthrough Sessions

Confidence Building Sessions for Professionals, Managers and Business Owners

½ day Discovery Session

We’ll find out life-changing answers to these key questions:

  • What are your strengths?
  • Where are you now? Where do you want to be?
  • What are the hidden forces holding you back from getting what you want in life?
  • What’s your individual blue print for success?

You’ll go away with:

  • A map for how you think and how that influences your behaviour and the results you get in  positive and negative ways
  • A personality profile showing you:
    •  your personal, work and leadership strengths,
    • what holds you back in those areas how others see you –
    • what motivates you in work
    • An inventory of your top skills
    • A map for increasing your confidence on 7 levels

We’ll use all this information to help you get rid of the road blocks in your way, improve your work and personal relationships and development your career/business plan and strengthen your confidence.

 Investment: £597

For more information, email madeleine at mm@buildingselfconfidence.co.uk

or call 01223 426392

½ Day Breakthrough Session

This is where:

  • We clear your mental and emotional decks and take out the rubbish, the:
    • difficult things that have happened to you in the past,
    • negative things you say to yourself
    • negative influence of others
    • bad habits such as procrastination
    • negative feelings like fear, anger, guilt, sadness and hurt
    • I’ll show you little-known short cuts to creating natural confidence.

Then you can dump the gremlins of the past and enjoy the present and the future

 Investment: £697

For more information, email madeleine at mm@buildingselfconfidence.co.uk

or call 01223 426392

½ Day Strategy Session-

We put together action plans to create the wealth, work and personal life you really want.

  • Get a clear idea of the big and small things you want to achieve in your relationships, career, business, health, wealth, fun and contribution in life.
  • Prioritise your goals
  • Create a motivating personal and career/business development plan to achieve them

 Investment: £597

For more information, email madeleine at mm@buildingselfconfidence.co.uk

or call 01223 426392

18Sep/100

Confidence Building VIP Coaching and Training Programme

“Managers, Professionals and Business Owners…

Are You Frustrated by Your Lack of Confidence? 

Then this VIP ‘360 Days to Total Confidence Programme’ is for You”

 93% of people lack confidence in some area of their life, at some point in their life.

Many high achievers have told me they secretly fear that someday people are going to find out they’re not that talented.

Often confidence deserts you when you need it most – when it’s time to get out of your comfort zone and make your next leap.

“Are more confident people than you enjoying better relationships, more influence, bigger opportunities, more money and more fun?”

 Do you want to stop feeling… 

  • You’re stuck because the next step might be a mistake
  • You’re holding yourself back from more personal, career and financial success
  • Your people skills socially, in meetings and presentations let you down
  • the business world is robbing your fulfilment, individuality and freedom
  • dealing with difficult personal and work relationships is stealing your time and energy
  • you’re succeeding at work but losing in life – you have no time to have fun and your personal relationships are suffering
  • you’ve tried making changes but you fall back into old negative habits
  • you’re in an uncomfortable comfort zone
  • you’re surrounded by negative or critical people
  • you’ve lost your sense of direction and life seems to be driving you
  • You’re battling with the recession and you might lose
  • More confident people than you are enjoying better relationships ,more influence, bigger opportunities, more money and more fun 

By Now, You’re Probably Wondering What Keeps You in the

Low-Confidence Trap?

You can’t logic yourself out of a lack of confidence

Have you notice how low-confidence seems so illogical? It doesn’t matter how often you tell yourself not to worry, ‘I’ve prepared’, ‘I’ve done this before and so it will be okay’, ‘What’s the worst thing that can happen – I won’t die if it goes wrong!’ ‘They can only say, No’.

 The doubtful, exhausting, irritating voice inside your head asks, “What if it goes wrong?” “What if I make a mistake?” “What will they think of me?” “What if I haven’t prepared enough?” “What if I say the wrong thing?”

 Then when you give in to feeling nervous and stressed you don’t say what you think and you miss the opportunity to act. Afterwards you feel frustrated and stupid for feeling nervous, especially when someone else has grabbed the rewards for acting more courageously – they’ve got the partner, the promotion, the credibility, the experience, the wealth.

 You wonder, “Why can’t I do a simple thing like manage my nerves?”

 Why does that happen over and over again? Because…

 It’s difficult to feel more confident when you haven’t been shown HOW.

 You were taught how to manage your emotions by parents, teachers and others who didn’t have a clue how to do that properly. Nor did their parents and teachers…

 Also,

Things which really hold us back are invisible to us.

Or rather, they leave clues that we need to learn to read before we can overcome them. For instance stress is often really a lack of confidence.

 You might be wondering whether it’s possible to change if you’ve been the same way most of your life.

 Read on to hear about my personal experience…

“So, How Can You Escape the Low-Confidence Trap?”

These days I run a successful business doing what I love, I feel confident taking on new challenges and speaking in public. I enjoy my relationships with my husband, family and friends.

 But it wasn’t always that way. There was a time in my life when I was stuck in a relationship rut and I didn’t have the courage to change it. I was in a job where my senior manager was holding me back but I didn’t challenge him. I was underpaid for what I contributed but I didn’t have the confidence to ask for more. I was shy with new people and easily intimidated by more assertive and aggressive ones. Sometimes I would hide my lack of confidence by being aloof, angry or defensive.

 Then I discovered personal development books and audio programmes. I started to do more adventurous things. I went to work abroad, learned to SCUBA dive (and teach others to dive too, in my spare time), made new friends from all over the world and met my husband.

 The only trouble was, I did all those things and still lacked confidence. I felt the fear and did those things anyway. My life had got more interesting but the anxiety was still there.

 Then I tried those intensive 3-7 day workshops where highly motivational speakers took 100s or 1000s of people on emotional roller coaster journeys of self discovery. I definitely experienced some break-throughs and had great fun. But I came down to earth with a bump once I got back to my own life and the supportive and energised atmosphere had gone.

 I wondered, ‘How can I get out of the low-confidence trap once and for all?’ 

 I’ve been on a long quest to discover the real secrets of natural confidence. I’ve easily invested more than £67K in the last 15 years to learn and experience more and more of these personal, business and professional development tools that I’ve used to help me make big changes in my life and the lives of my 893 clients.

 I’ve been thinking…

 Many clients expect coaching programmes to be 6-12 sessions long. But the clients who experience greater benefits stay longer. There’s a limit to what I can help you achieve in just 6-12 hours especially in these difficult times.

You tend to fall back into old, stressful ways of coping when there’s lots of bad news, people are feeling worried, you’re fighting fires at work and family life is very demanding.

 These days many successful coaches are reducing the time they spend on labour intensive 1-2-1 coaching and running group coaching instead. My business coach has been telling me to go that way too. But I know 1-2-1 is a better way for my clients.

 I want to offer a programme for professionals, managers and business owners, like you, who really want to stop short-changing yourself, get out of the ‘low-confidence’ trap and achieve your potential… and are willing to invest in yourself to do it.

 Then I asked myself, ‘What would be a complete package that would help you create your best years forever?’

“What Would Your Life Look, Sound and Feel Like if You Knew How to Create Your Best Years…Forever?”

 What if you could:

  • Feel comfortable in your own skin
  • Love, lead and live courageously
  • Enjoy career and business success on your own terms
  • Create the solutions others wish they’d thought of
  • Deal with difficult work and personal challenges confidently and skilfully
  • Get the financial rewards and recognition you deserve
  • Wake up feeling full of energy and vitality?

“With the Recession it has never been more important to give yourself the emotional, mental and skill advantage that this coaching programme can give you.”

 In these challenging times you need something special.

Here’s what I came up with…

The 360 Days to Total Confidence Programme

½ day Discovery Session – worth £597

We’ll find out life-changing answers to these key questions:

  • What are your strengths?
  • Where are you now? Where do you want to be?
  • What are the hidden forces holding you back from getting what you want in life?
  • What’s your individual blue print for success?

You’ll go away with:

  • A map for how you think and how that influences your behaviour and the results you get in  positive and negative ways
  • A personality profile showing you:
    •  your personal, work and leadership strengths,
    • what holds you back in those areas how others see you –
    • what motivates you in work
  • An inventory of your top skills
  • A map for increasing your confidence on 7 levels

We’ll use all this information to help you get rid of the road blocks in your way, improve your work and personal relationships and development your career/business plan and strengthen your confidence.

 ½ Day Breakthrough Session – worth £697

This is where:

  • We clear your mental and emotional decks and take out the rubbish, the:
    • difficult things that have happened to you in the past,
    • negative things you say to yourself
    • negative influence of others
    • bad habits such as procrastination
    • negative feelings like fear, anger, guilt, sadness and hurt
  • I’ll show you little-known short cuts to creating natural confidence.

Then you can dump the gremlins of the past and enjoy the present and the future

 ½ Day Strategy Session- worth £597

We put together action plans to create the wealth, work and personal life you really want.

  • Get a clear idea of the big and small things you want to achieve in your relationships, career, business, health, wealth, fun and contribution in life.
  • Prioritise your goals
  • Create a motivating personal and career/business development plan to achieve them

 12 Skill Building Sessions – worth £1197

Gain the Skills and Knowledge You Need to Get the Results You Want

Part of gaining confidence is about knowing what action to take in challenging situations. So, included in the programme are monthly webinars (or teleseminars) covering proven, effective and often little known tools and techniques to improve your key life skills. These practical skills will make your goals easier to achieve and you’ll be able to use them straightaway.

 When you master these skills you master your life.

And …You become invaluable to your organisation, family and friends. These are the kind of skills that help you recession-proof your business or career.

Here are the skills and some of the tools and tips you’ll discover:

  • Managing Your Self:
  1. Time management – how to get more done in less time, overcome procrastination, find out why hard work and positive thinking are not enough
  2. Decision making – how to make difficult decisions
  3. Presentation skills – discover how to communicate so others will listen, enhance your image and reputation, learn the secrets of the master public speakers
  4. Creative thinking – how to come up with ideas others wish they had thought of, discover how to be smarter than you think
  5. Wealth Mastery – discover why you’re not rich, gain the mindset that leads to wealth, discover key wealth creating strategies
  6. Health Mastery – how to strengthen your immune system, tools for total well-being and vitality, have the body you want

Managing Your Relationships with Others:

  1. Joint problem solving tools – empower your team and your family to solve problems together, instead of avoiding them or arguing about them
  2. Understanding the opposite sex – discover what you need to know to get the best out of your work and personal relationships
  3. Influencing – how to win cooperation, win people over to your ideas, how to be respected as a leader in your family, community and at work even if you don’t have an official title
  4.  Win-win negotiation skills – how to get the best deal every time
  5.  Selling skills – how to sell your ideas, skills, services and products without appearing to be selling,
  6. Dealing with difficult conversations – discover how to handle people’s control games and negative comments, how to give difficult feedback and news that’s received well.

 Then, I thought you need some elements designed to make the changes ‘stick’ so it becomes natural for you to feel and act confidently. These elements will provide the support, clarity and focus you need to keep taking action when life tries to pull you in different directions and draws you into fire fighting:

  • 4 hours of emergency 1-2-1 coaching to use when needed – worth £597

For instance you can use it for intensive skills training or for a big challenge/project that’s coming up.

  • 24 Momentum Sessions – worth £1797

-       Fortnightly, 30-minute coaching sessions, face-to-face, over the phone or Skype, to help you avoid procrastinating and getting distracted.

You’ll stay Motivated, Focussed and on Target to create the future you really want.

We’ll complete a goal sheet for each session so that you know what you need to do in the coming fortnight.

  • Ongoing email support – worth £698

This is for those times when you have a quick question you want to ask between sessions. Perhaps something unexpected has come up and you want some quick tips or encouraging words or honest helpful feedback.

  • 12 CD recordings, one for each of the monthly webinars – worth £567

So that you can quickly gain mastery while you listen in your car or on your lap top at times that fit into your busy life.

  • Daily motivational quotes delivered to your inbox via email with action points  - worth £397

  • 25% Discounts off my public workshops

 

That’s a total value is £6447

It’s worth even more when you think that the quality of your life is the quality of your emotions and of your relationships with your self and others.

Now, if that made you gulp, it was meant to. I’m looking for people who are serious about investing in their quality of life and who value high quality material.

What’s the Investment I’m Actually Asking of You?

I’m willing to reward you for you commitment,  meet you part of the way and offer you the programme at:

  • £4997

AND That's Not All...

You don't even have to pay all at once!

If you sign up today, you can also opt to pay for your Total Confidence Programme in easy monthly installments – when you promise to be totally committed to the process. You can choose:

  • 6 x monthly installments of £897 or
  • 10 x monthly installments of £547

 N.B. This offer only lasts until the end of the month

 Now, because I want to give you my quality time and energy there are only 24 places on the programme this coming year.

“This Programme isn’t for Everyone” 

This Total Confidence Programme isn’t for everyone. To check if you’re ready, I’ve created an application questionnaire for you to complete.  Just by completing it you’ll get some valuable insights. Together, we’ll look at your answers and decide if you want Total Confidence now or whether you postpone Total Confidence for some time in the future.

Email mm@buildingselfconfidence.co.uk to get a questionnaire sent to you. Or type your answers to the questions at the bottom of this page in a Word document and email them to: mm@buildingselfconfidence.co.uk

It’s safe to apply because your questionnaire doesn’t commit you to joining the programme

“The Quality of  Your Life is the Quality of  Your Emotions and Your Relationships” 

So do you want to continue to see people with more confidence than you enjoying better relationships, more influence, bigger opportunities, more money and more fun?

Or do YOU want to have the power to get rid of self-doubt, negativity and stress?

In this VIP Total Confidence Programme you are getting the power of £67,000 worth of research, 15 years of experience and 893 more confident clients to help you create all the personal, financial and career success you want.

Guarantee

When you promise to be committed, I am totally cpnfident I can make you confident with this programme. This is my passion and I take what I do and the results I get very seriously. So if you don’t get the confidence and skill you need to achieve your goals, then I will give you a full no questions asked refund. I wouldn't work any other way.

 I’m looking forward to working with you

To your confidence

Warm wishes

Madeleine

P.S. Remember: If you sign up today, you can also opt to pay for your Total Confidence Programme in easy monthly installments

  • 6 x monthly installments of £897 or
  • 10 x monthly installments of £547

N.B. This offer only lasts until the end of the month

There are only 24 places on the programme this year.

 Email mm@buildingselfconfidence.co.uk to get a questionnaire sent to you. Or type your answers to the questions at the bottom of this page in a Word document and email them to: mm@buildingselfconfidence.co.uk

It’s safe to apply because your questionnaire doesn’t commit you to joining the programme.

P.P.S: Still unsure? Just take a quick look at what my clients say.

"Madeleine is an exceptional coach. Very quickly she expanded my thinking way beyond the limits I had set for myself and not only gave me practical step-by-step advice that moved me forward in my career, my business and my personal development. She also revealed to me the things I was doing in my head that were preventing me from enjoying the success I'd already achieved. In a very short time, and as a direct result of Madeleine's coaching

- My confidence soared

- I secured an interview for the job of my dreams

- I got really clear on a part-time business I wanted to build

On top of all this, the process, wisdom and expertise she brought to the coaching allowed me to make changes in myself that deepened my relationship with my girlfriend, improved my interpersonal skills with colleagues at work and most important of all, given me an ongoing realisation that this whole journey is exciting and enjoyable.”

Ben Green, Marketing Manager

 

'I wanted to leave my job as I felt my career was going nowhere. Madeleine helped me take back control. First we clarified what I really wanted to do. Then, we worked on strategies to build confidence, unlock my creativity and develop leadership and communication skills. Now I've got a great new job and I honestly believe I wouldn't have done it half so well without my Life Coach.'

Joan Herbert, PhD, Business Development Manager, Cambridge

 “I’ve experienced so many benefits from Madeleine’s coaching. I now have more confidence and skill to run my business in ways that help me have more fun, more profit and more time. Rather than my business driving me, I feel more in control.

Some of the many results of our coaching sessions are that I’ve:

  • Raised my prices and improved the way I market, sell and tender my services
  • Discovered more about what’s important to me and how to take my business in a direction that will give me the lifestyle I want
  • Developed ways of dealing with difficult people, work and personal situations that have stopped them being a drain on me

Time spent with Madeleine energises me for the rest of the week. The coaching sessions help me to deal with challenges more creatively and faster. So, I spend more time on what I really care about - my family, friends and clients.”

Diane Wright, Anglia Wright Advice, Health and Safety Consultancy

 “I have enjoyed working with Madeleine – she has provided focus, ideas, structure and achievable action plans to help with my business progression.
Going from corporate life to running my own business was difficult. Helping me to overcome the obstacles blocking my thought processes, meant I achieved significant progress in a relatively short period of time, rather than procrastinating and getting bogged down with trivia.
Madeleine has provided a number of great ideas to enhance my business plan, drawing on her knowledge and experience. I have also learnt some valuable tips to enhance my business tool kit through the NLP techniques she uses.
One of the most powerful lessons learnt, is how to deal with difficult people – an invaluable seminar run by Madeleine. This was thought provoking, structured and fun!
Working with Madeleine will enhance your business and give you more confidence to deal with life!”

Aegean Thomson, Business Owner and Events Coordinator, Event Wishes

 “Working with Madeleine has given me so much more than I could ever have imagined when I committed to the coaching process. She guides, mentors, encourages, motivates, teaches and inspires. She has shown me new ways to strengthen my marketing messages and come up with countless new ideas to develop my business. Looking at what I was doing through someone else’s eyes and with her creative expertise, has put a different spin and focus on where I expend my energies. I am reaping tremendous benefits. I have more clarity, focus and direction. Her ideas library knows no bounds. Madeleine imparts all this with great wisdom, coupled with humour; it’s an enjoyable process and quite addictive!”

Isobel Read, Business Owner

 “Hi Madeleine,

Just wanted to say a big THANK YOU for sharing your sales conversation with me - I made my first sale today at £799!    

Looking forward to our call tomorrow.”

Jane

Jane Bennett

www.essential-woman.com

P.P.P.S. Email mm@buildingselfconfidence.co.uk to get a questionnaire sent to you. Or type your answers to the questions at the bottom of this page in a Word document and email them to: mm@buildingselfconfidence.co.uk

It’s safe to apply because your questionnaire doesn’t commit you to joining the programme

 Total Confidence Programme Application Questionnaire

1.    What’s your primary motivation in applying for this programme?

  • Build my business
  • Create more career success
  • Enjoy more fulfiling personal relationships
  • other

2.     How much personal investment training have you invested in? Select one

  • None
  • I’ve read some books and listened to CDs
  • I’ve been on a short workshop
  • I’ve been on many courses

3.      Can I count on you to be 100% present -- positive, attentive, with a can-do attitude and willingness to learn - if you are selected to attend?

4.      YOUR PERSONAL VISION: Please use the space below to tell me how your life will change if you’re accepted on this programme: 200 words or less

  • What are your financial goals for the next 5 years?
  • What life style would you like?
  • What are your personal goals?
  • What will you achieve in your business or career?
  • What treats (gadgets, holidays, experiences etc.) will you buy yourself?
  • How will you give back to your family and community?

5.     If there was only one place left on the Total Confidence Programme, why should you be chosen? 

6.    When you have reached your goals with Total Confidence, can I use your success story to inspire others? Yes/no

7.    What is the best time to contact you by telephone?

Date:

Time:

* Please note, if we can't reach you within 24 hrs of trying to contact you, we will move onto the next prospective candidate. So, it's in your best interest to provide us with as much contact information as possible!

  • First Name
  • Surname
  • Primary email address
  • Mobile
  • Postal address
   
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