Building Self Confidence Blog
7Mar/120

How to Forgive, So That You Can Be Free

Holding onto a grudge can be very human but also very life destroying. If you feel someone has wronged you it's important to forgive them so that you can be free! When you can forgive people you can feel confident in your relationships and happier in yourself.

I like this forgiveness story:

STONE

TWO FRIENDS WERE WALKING

THROUGH THE DESERT .

DURING SOME POINT OF THE

JOURNEY, THEY HAD AN

ARGUMENT; AND ONE FRIEND

SLAPPED THE OTHER ONE

IN THE FACE

THE ONE WHO GOT SLAPPED

WAS HURT, BUT WITHOUT

SAYING ANYTHING,

WROTE IN THE SAND ,

TODAY MY BEST FRIEND

SLAPPED ME IN THE FACE .

THEY KEPT ON WALKING,

UNTIL THEY FOUND AN OASIS,

WHERE THEY DECIDED

TO TAKE A BATH.

THE ONE WHO HAD BEEN

SLAPPED GOT STUCK IN THE

MIRE AND STARTED DROWNING,

BUT THE FRIEND SAVED HIM.

AFTER HE RECOVERED FROM

THE NEAR DROWNING,

HE WROTE

ON A STONE:

'TODAY MY BEST FRIEND

SAVED MY LIFE'

THE FRIEND WHO HAD SLAPPED

AND SAVED HIS BEST FRIEND

ASKED HIM, 'AFTER I HURT YOU,

YOU WROTE IN THE SAND AND NOW,

YOU WRITE ON A STONE, WHY?'

THE FRIEND REPLIED

'WHEN SOMEONE HURTS US

WE SHOULD WRITE IT DOWN

IN SAND, WHERE WINDS OF

FORGIVENESS CAN ERASE IT AWAY.

BUT, WHEN SOMEONE DOES SOMETHING GOOD FOR US,

WE MUST ENGRAVE IT IN STONE

WHERE NO WIND

CAN EVER ERASE IT'

LEARN TO WRITE

YOUR HURTS IN

THE SAND AND TO

CARVE YOUR

BENEFITS IN STONE.

THEY SAY IT TAKES A

MINUTE TO FIND A SPECIAL

PERSON,

AN HOUR TO

APPRECIATE THEM,

A DAY

TO LOVE THEM,

BUT THEN ,

AN ENTIRE LIFE

TO FORGET THEM.

 SHOW THIS TO

THE PEOPLE YOU'LL NEVER

FORGET.

Maybe you feel you've been hurt too badly to be able to forgive someone or logically you know you should forgive them but your heart won't let them off the hook. Ask yourself, what would it take for me to forgive them?

If you can't come up with any answers, consider getting coaching on the issue so that you can move forward freely and enjoy your life to the full.

Madeleine Morgan The Confidence Coach

The Confidence Life Coach

Warm wishes

Madeleine

Madeleine Morgan

mm@buildingselfconfidence.co..uk

www.buildingselfconfidence.co.uk

 

13Feb/120

Presenting Confidently – Top Ten Tips for Managing Your Content

This is post 3 of a 4 week series on presenting confidently and skilfully.

Last week I talked about how to build rapport with your audience and keep them engaged in what you’re saying.

This week I’m going to share with you 10 tips for managing your content.

Often when you are presenting you want your audience to remember what you’ve said. Research shows that it takes only 20 minutes to forget 60% of what you are told unless you deliberately set aside time to review what was said or you use the information you have been given soon afterwards.

So these tips are designed to make your presentation more memorable:

1.    PowerPoint is a great tool for creating and delivering content in presentations. However, creating many slides full of text is what gave birth to the phrase, ‘death by Powerpoint’. To help you reduce the number of words you use, map out the key topics, sub-topics and messages in your presentation and then write down key words for each of them. Stick to keywords on your Powerpoint slides and avoid sentences. That way you’ll avoid overloading your audience.

2.    Remember that PowerPoint is mainly a tool for making your presentations visually interesting. Words by themselves are not visual. So make full use of its fabulous ability to help you include, colour, photos, videos, graphs, and other visual effects.

I remember one of my clients was a technical expert and he resisted putting pictures into his presentation because he thought it would reduce his credibility – somehow it wouldn’t look academic enough.

What I helped him discover is that his audience could understand better what he was talking about when he added visual elements and so his credibility increased even more. Of course it does depend what pictures you choose!

3.    Some of my clients have tried to use the PowerPoint slides as a memory aid – so the slides are for them them rather than their audience. That can lead to a very boring presentation for your audience as you read out exactly what they can see on the slides.

If you need more words to help you remember the content, how about putting them in the ‘Notes’ section of a power point slide so that only you can read them? Even better is to rehearse the presentation so you only need the key words to guide you through it. Then you’ll be able to move around freely and express yourself more naturally – your audience will really warm to that.

4.    If you really feel that a lot of words are needed, make sure that the bullet points appear one at a time otherwise you’re audience (especially the more visual people) will be tempted to read them all at their reading pace which may be faster or slower than you are presenting – a disavantage of that happening is that you can lose connection with your audience.

5.    Use headings to guide your audience through your presentation. You can add sub titles if the topic of the heading covers more than one Power Point slide. This will help your audience understand and remember your presentation more easily.

6.    That was the first 5 tips. Here’s number 6. To guide your audience through your presentation and make it more memorable follow the example of television news:

  • Begin by briefly telling them what you will tell them – in the news that would be the headlines
  • Then tell them – give them the content – that’s where they go into more depth and bring pictures, stories and interviews on TV
  • At the end briefly tell them what you’ve told them – on the news they repeat the headlines.

7.    So now we’re at tip no. 7.

If the Powerpoint slides are going to be projected onto a screen, check what they will look like because they often look more faded and less clear than on your computer screen and so some fonts and colours you’ve used may be hard to read. Choose colours and fonts that look clear, bright and sharp even when projected.

8.    Here’s a little known tip for no 8. Keep in mind that some men are red/green colour blind so avoid using the two colours together if distinguishing between the two colours is important to your message.

9.    Remember that there are effective low tech ways of organising and delivering content. Flip charts and coloured pens can be very effective and because they are used less often these days, you can avoid the association and groans that may come with…Ohh no, another PowerPoint presentation!!!

Flip charts are also great for making your presentation more interactive and keep your audience’s attention – for instance you can gather ideas, thoughts and questions from your audience onto flip chart pages. You can tear off the pages and stick them to the walls with blue tack. At the end of the presentation you can check with the audience if all their questions have been answered. That makes your audience feel you’ve been really responsive to their needs – that’s a great rapport builder.

10. And finally, there are loads of other ways to manage and deliver your content such as webinars, teleseminars, teleconferences, CDs and DVDs that might be more suited to what you have to present. Remember to explore those too.

So, there are many ways to manage your content. I’ve covered 10 of them today very briefly, these include how to get the best out of PowerPoint and how to use low tech methods too.

If you want to find out more about confident and skilful presenting go to www.buildingselfconfidence.co.uk

If you are interested in how to improve your sales presenting and conversion rates, please go to www.TheAccountabilityClub.co.uk

In my next post  about presenting confidently,  I’ll be talking about techniques to help you manage the area you’ll be presenting in to enhance your presentation, including a mysterious technique called ‘stage anchoring’.

In the meantime, good luck with your presentations. I’d love to know how you get on.

 

 

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12Jun/110

Confidence at Work – Recession Proofing Your Career or Your Business

When you know how to recession proof your wealth creation - whether you have a career or a business - it can be a great source of confidence. Here are some ideas to help you protect your income in difficult times.

Have you ever wondered why companies choose to make workers redundant rather than cut salaries? After all, it doesn't seem to make sense to get rid of the people they've invested in recruiting and  training when, if they keep those people employed, the company will have the talent to take advantage of rising demand when we pull out of the recession. Why not renegotiate the salaries and keep their team employed? That would also be a better outcome for employees and their families than facing redundancy.

Well studies show that employees' morale goes down when their salaries are cut and they respond by working less. Many people live up to and beyond their salaries so a general salary cut would also spread  misery. Business owners and managerment teams use redundancies to get rid of people who are not pulling their weight or who are destroying team morale. So employers prefer a small number of employees to be miserable by making them redundant than by upsetting the majority. Studies also show that redundancies boost the productivity of of the employees who remain because they are more motivated to prove their value. Apparently most workers would rather keep their salaries than save their colleagues.

What if there was a better way forward where employees and employers could win? I've got some recession surviving and thriving tips for you whether you are an  employer or an employee.

First of all, here are 5 secrets for recession proofing your career if you want to avoid redundancy, stay employed and thrive in difficult times:

  1. Whatever expertise you have and whatever industry you're working in, look out of niches. What I mean by that is      areas where there is a lot of demand for people with skills, knowledge and experience and few people who have it. For instance, with one of my clients we identified that her company in the pharmaceutical industry was losing business because nobody was really skilled at putting effective teams together to bid for certain projects.  I shared with her some useful skills and she soon started to earn more bonuses for extra business the company gained. She was also able to fast track her career and later got promoted from business development manager to director of business development.
  2. Recession Proof Your Career: Use Social Media tools like Linkedin to help you  get known for that expertise - it's free! If you don't know how to use Social Media for promoting yourself click here.
  3. Successful people take charge of their  personal development - emotional intelligence and great communication skills can give you an edge over your more your difficult or less communicative colleagues. There's a saying that we get hired for our technical/professional skills and fired for our communication skills!
  4. Take up every course opportunity related to your professional and personal development that your company offers you. When you gain more knowledge and skill it's like putting money in your bank account. Training is a valuable perk in your employment package.
  5. Then, create a personal development budget to fill in the  gaps especially, if your company doesn't provide training. Private Life, Career and Executive Coaching is a great 21st century resource. It gives you the opportunity to talk about and get skilled in handling challenges you may not be able to talk about, or get the personal attention you need, at work. Life, Career or Executive coaching can help you get more clarity, focus and direction on how to:

3 tips for Managers and Business Owners to help you survive and thrive in the recession:

  1. Focus on building your team's morale to increase productivity and help you keep your talented people. I'm not talking about fixing up expensive outward bound team away days that are difficult to measure in terms of return on investment. I'm talking about the more every day things.
  2. For instance, make sure that when someone does a good job they get the recognition they deserve and everyone hears about it. Weed out team leaders who make their team's life hell because of their poor leadership skills. If you want to keep them, give them 1-2-1 coaching with a coach who is skilled at changing people's attitude - it's 80% more effective than training in getting results.
  3. Positvely and inspirationally engage your whole workforce in the task of helping your company to thrive rather than deciding things in high level meetings and handing down the bad news. A business owner I coached created weekly meetings where his team expressed their achievements, discussed their ideas for recession-proofing the business and brought referrals they had gained from tapping into their networks. Morale and productivity went up and the business owner tapped into resources in his team he didn't know were there before. For instance, his whole team, in effect, became his sales force and business development team because everyone was more aware of their potential to grow the business.

They say obstacles arise when we take our eyes off our goals. Let's keep focussed on creating a rewarding present and future.

I wish you health, wealth and happiness

Warm wishes

Madeleine

Madeleine Morgan uses NLP, coaching, personality profiling and training skills to help professionals, managers and business owners to create more rewarding lives, careers and businesses.

She is based in Cambridge UK and works locally, nationally and internationally in companies and at her coaching practice, face-to-face, over the telephone and on Skype.

She has over 20 years coaching and training experience and has worked with corporates, charities, SMEs and government organisations as well as 953 private clients who are mangers, professionals or business owners.

I like to reward action, so if you take the action to contact me I'll offer you a free no obligation Discovery Session to help you clarify where you are now, where you'd like to be and how to bridge the gap.

madeleine@growu.co.uk

mm@buildingselfconfidence.co.uk

01223 426392

Madeleine morgan NLP Master Practitioner and Trainer Cambridge, Personal Development Coach Cambridge, Business Coach Cambridge, Career Coach Cambridge, Executive Coach Cambridge, Communication Skills Trainer Cambridge, Personality profiler Cambridge

Madeleine Morgan

29Apr/110

Relationship Confidence – 7 Secrets to a Confident Romance

Confidence in Relationships – 7 Secrets to Confident Romance

The royal wedding of Prince William and Kate Middleton has got me thinking about what makes a confident and fulfiling relationship.

Whether you’re totally indifferent to the royal wedding or a raving fan, it seems obvious that Kate and William are, in many ways, living the romantic dream. They’re wealthy, good looking, confident in each other’s love and make a great team.

It may be tempting to think that their kind of relationship is only for the privileged few. And it’s true that few people will have royal weddings but it’s also true that living the dream romance is more possible than most people think or experience in real life.

My own experiences of relationship pain, disaster and happiness gave me a passion to share with others what I’ve learned through experience and training about how how to create fun, passionate and happy relationships even when the relationship involves people with totally different personalities.

I’ve found out that many people are experiencing more pain than they need to just because there are some secrets, tools and strategies to creating a happy relationship they need to know – and are rarely taught.

Here are some of those secrets.

7 secrets to a confident and passionate relationship:

1.    Confidence in Relationship Secret One - Choose someone who shares many of your hopes, values and dreams about life and relationship – it’s hard work in a relationship if you and your partner have very different ideas about what you want out of life. You’ll get caught up in resisting each other’s attempt to try and change each other. Know what you want and find out what they want, early on.

Nowadays people have more opportunity to find out if they are compatible before they get married than ever before. Yet 50% of first marriages and 75% of second marriages end in divorce. How can that be?

My experience of coaching over 900 clients is that they either ignore the instinct they have that this person is, at best, only 80% right for them. Or, a lack of skills and knowledge, some of which are mentioned in the tips below, kills off the chemistry.

2.    Confidence in Relationship Secret Two - Be quick to praise the things you love and appreciate about them.

We’re brought up to think that people only improve and change if we criticise and point out when they make mistakes.

Yet, think about when you were a baby just taking your first wobbly steps.

Imagine if we’d been surrounded by people who had told us we were doing it all wrong, that we were underachieving and would probably never walk based on the evidence of our first struggles. I wonder how many people would still be crawling into middle age! Or be going into therapy because of a walking phobia.

I bet for most of you, the people around you praised everything about what you tried to do to walk – even when you lost your balance and sat down with a bump on your backside – for the 100th time. Maybe that’s why the majority of the people on the planet can walk!

Choose someone who is generous with their appreciation of you too. Be each other’s fan club!

3.    Confidence in Relationship Secret Three – Talk about the things that bother you about your partner and the relationship.

You might think this tip is contradictory after what I said in tip 2.

Yes, if your partner has done or said something you don’t like, talk about it!

Avoid suffering in silent resentment because it kills off love and passion in a relationship. Avoid being intimidating, critical and interrogating while at the same time avoid being a victim, placating or distant. There are secrets to having those difficult conversations - the next 2 tips will help.

4. Confidence in Relationship Secret Four - When your partner wants different things from you, or has a different opinion, be willing to talk calmly about your differences. We are usually brought up to debate and that can be fun. But if you hold your ground too fiercely or reluctantly give in, you miss opportunities to understand each other better.

There’s a middle way. Sometimes it’s more loving, and exciting, to find out more about why they think the way they do before you bring your contradictory ideas. Avoid dismissing their ideas and wants too quickly – then they’ll be more willing to listen to you too. Have a win-win conversation.

5.    Confidence in Relationship Secret Five - When difficulties come up think about your part in creating the situation.

For instance, if your partner is treating you badly, is there some way in which you’ve ‘trained’ them to do that either by ignoring their needs and wants or by trying to please them too much?

If you’re not attracting the right people into your life, what do you need to learn and change that will help you attract the romantic partner of your dreams?

The great thing about doing this is that your part is the only bit you’re in control of, the bit you can change and have power over. When you realise what you can do to change a situation, that’s very empowering.

We’re emotionally wired to go into flght/flight reactions in the face of relationships difficulties so I know this tip, while simple, is difficult to follow. My clients find that when you talk with an experienced relationship coach who can help you get the perspective, awareness and skills you need, in a supportive and objective way, it helps to speed up the journey to relationship success.

The next tip will also help.

6.    Confidence in Relationship Secret SixHeal the past. Most of us have had difficult relationship experiences - parents who have shown us very conditional love or ‘unloving’ behaviour, painful divorces and relationship breakups.  We carry hurts from past relationships, sometimes without even realising it. This is baggage from past relationships can be too great a burden for your future ones.

Many clients I work with on their relationships have been through difficult childhood experiences, divorces and relationship break ups. They find they are slow to have confidence and trust in new relationships, even when they meet a really great partner, and find themselves sabotaging the relationship, without meaning, to in all kinds of unconscious and frustrating ways – big and small.

Once they’ve come to the point where they don’t want to be a hostage to the past, I’ve helped them clear the past, their confidence in relationship has increased and it’s easier to have the fun, passionate and loving relationship you really want.

7. Confidence in Relationship Secret Seven – Make Sure You Have Healthy Self-Esteem and Confidence.

My clients discover that when their confidence increases they attract other people with healthy self-esteem and confidence – like attracts like. Confident people make better relationship choices. Confident people are less likely to feel jealous and insecure in relationships. They don’t need to be right all the time and they don’t put up with poor treatment. They hold themselves and their partner to a higher standard.

All this may not sound very sexy but actually, long-term, physical passion and chemistry last longer when you follow these 7 secrets to confident relationships.  :-)

I wish you all the love, fun and passion in your relationships that you can handle.

Warm wishes

Madeleine

PS: I like to reward people who take action to create more happiness in their lives. So, I’m offering you a free Discovery Session where we can explore where you are now in your life and relationships, where you’d like to be and how you can get there.

Contact Madeleine or phone 01223 964516 to book your session.

"Madeleine is an exceptional coach. Over the years I've received coaching from some of the biggest names in NLP, business and personal development. In my estimation she's up there with the big boys.

Very quickly she expanded my thinking way beyond the limits I had set for myself and not only gave me practical step-by-step advice that moved me forward in my career, my business, my personal relationships and my personal development. She also revealed to me the things I was doing in my head that were preventing me from enjoying the success I'd already achieved.

In a very short time, and as a direct result of Madeleine's coaching:

- My confidence soared

- I secured an interview for the job of my dreams

- I got really clear on a part-time business I wanted to build

On top of all this, the process, wisdom and expertise she brought to the coaching allowed me to make changes in myself that deepened my relationship with my girlfriend, improved my interpersonal skills with colleagues at work and most important of all, given me an ongoing realisation that this whole journey is exciting and enjoyable. Ben Green,  Manager

Madeleine Morgan The Confidence Coach

The Confidence Coach

 

 

 

 

 

 

The Coaching Room, 44 Chesterfield Road, Cambridge, CB4 1LN

14Apr/110

Building Self Confidence – Action for Happiness

Hi

I was listening to breakfast TV yesterday morning on the BBC and heard about a new charity called Action for Happiness.

Why would there be the need for such a charity? Well, it seems that the richer our society gets the unhappier we are!

That’s weird isn’t it? Surely we’ve got more to be happy about than ever – even with the recession on we still have a great material standard of living compared to millions of people in the world. We enjoy greater physical safety and there are more safety nets if our personal world falls apart than in many countries

Part of the BBC report showed various members of the public giving their ideas about what would make them happy. Their answers included: a bath, a fulfiling career, that it would suddenly be Friday afternoon and time to go home from work.

It struck me that all of their answers were around ‘I’ll be happy when…’ None of them were about how they could be happy in the moment. We can all relate to that. I know I feel more upbeat when the sun shines.

The trouble with the kind of happiness that depends on certain events taking place is - what if they don’t? Are we dooming ourselves to be unhappy for no good reason?

Here are some great antidotes to unhappiness my clients find really helpful and that you can start to use immediately:

  • Build your confidence so that you can bounce back quickly after a setback.
  • Learn how to create win-win discussions so that even if someone wants something different from you, or has a different opinion, you don’t have to get defensive and argue with friends, family, colleagues or clients.
  • Practise speeding up the time it takes for you to turn your attention away from a problem and towards a solution.
  • Keep a gratitude diary – find reasons to be happy and write down all the small and big things you are grateful for. If you can’t be reasonably happy, try being unreasonably happy! :-)
  • Express gratitude – let your family, friends, clients and colleagues know what you appreciate about them. Include yourself – you need to be your own best friend :-)
  • Have a motivating reason to live. My motivating purpose is to help people create even more abundance in their lives – an abundance of the good things in life such as joy, confidence, health, fulfiling relationships, love, rewarding careers and businesses and wealth. When I remember it, I feel very happy and it keeps me going even when I experience setbacks.
  • Choose to spend your time with positive and supportive people. For instance, weed out any negative ‘friends’ and see a life or business coach regularly to help you get perspective, clear sense of purpose, master your emotions and clear the way to overcoming challenges and achieving your goals faster.

All these things are within your power and give you control over your life and level of happiness.

Create a happy day! :-)

Warm wishes

Madeleine

PS: I like to reward people who take action to create more happiness in their lives. So, I’m offering you a free Discovery Session where we can explore where you are now in your life, where you’d like to be and how you can get there.

Email Madeleine at mm@buildingselfconfidence.co.uk or phone Cambridge 01223 964516 to book your phone, Skype or face-to-face session.

PPS: You can download a free confidence mini-course from http://www.buildingselfconfidence.co.uk

"Madeleine is an exceptional coach. Over the years I've received coaching from some of the biggest names in NLP, business and personal development. In my estimation she's up there with the big boys.

Very quickly she expanded my thinking way beyond the limits I had set for myself and not only gave me practical step-by-step advice that moved me forward in my career, my business, my personal relationships and my personal development. She also revealed to me the things I was doing in my head that were preventing me from enjoying the success I'd already achieved.

In a very short time, and as a direct result of Madeleine's coaching:

- My confidence soared

- I secured an interview for the job of my dreams

- I got really clear on a part-time business I wanted to build

On top of all this, the process, wisdom and expertise she brought to the coaching allowed me to make changes in myself that deepened my relationship with my girlfriend, improved my interpersonal skills with colleagues at work and most important of all, given me an ongoing realisation that this whole journey is exciting and enjoyable.

Ben Green, Marketing Manager

The Confidence Coach

The Confidence Coach

22Mar/110

Help with Confidence – Secrets to Dealing Confidently with Feedback

Hi

Have you ever asked for or just been given someone’s opinion – perhaps about a task you’ve done at work, some clothes you’ve bought, a dish you’ve cooked, a presentation you’ve made or an idea you have?

Was that opinion ever negative and critical?

Did you feel your confidence was undermined by it?

If so, I’ve got some great secrets for dealing confidently with feedback to share with you.

Just recently I’ve been delivering various training and group coaching sessions in confident presenting, confident leading, confident in personal relationships, confident selling and building self-confidence, in addition to my 121 work with clients. One thing I learned early on about delivering coaching and training sessions is the value of getting feedback.

In my early days of training I used to look at feedback sheets with a mixture of dread and excitement. I looked forward to the praise, especially if I felt it had gone really well.

But, part of me was worried that I had unwittlingly messed up and that someone would say something critical which would then play on my mind.

Then I began to realise that the feedback forms were designed to encourage people to give balanced, constructive and quality feedback. So, whatever the feedback was it would be useful – if it was praise then I would know I was on the right track and if it was critical then I’d know what to change to make it better next time. This gives me even more confidence for the future.

The trouble with most situations in life is that we can’t give out forms that encourage people to give balanced feedback.

So, here are some secrets I’ve learned to make sure I get quality feedback that has built my confidence with colleagues, clients, family and friends and the occasional difficult person.

Use these tips and they will help you build even more confidence in your life. In fact, you’ll never dread critical comments again! J

  • Feedback Confidence Secret 1

I’m careful about who I take notice of – I only ask for feedback from people who are ‘qualified’. These are people who are willing to give balanced, constructive and quality feedback. That way I can feel confident about asking them.

  • Feedback Confidence Secret 2

I ask those people curious questions so that it’s easier for them to give me balanced, constructive and quality feedback e.g. What do you like about….? What would make it even better? What makes you think that…?

  • Feedback Confidence Secret 3

If they haven’t waited to be asked and have just fired off some critical comments, I ask those questions in tip 2.

  • Feedback Confidence Secret 4

I give balanced, constructive and quality feedback so that I can be a good role model for people around me of how I would like to be treated.

They say feedback is the breakfast of champions. Getting quality feedback has definitely helped me go from strength to strength.

I’d love to know how you get on with these tips.

Have fun!

Warm wishes

Madeleine

P.S. You can download more valuable confidence tips at www.buildingselfconfidence.co.uk

P.P.S. If you'd like to find out more about how to fast track your journey to natural confidence, please email Madeleine at  mm@buildingselfconfidence.co.uk to book a free discovery session. We explore where you are with your confidence, where you'd like to be and what resources are available to bridge the gap.

Madeleine Morgan is a qualified Life Coach and NLP Master Practitioner based in Cambridge CB4 1LN UK

16Feb/110

Confidently Dealing with Criticism

Have you ever been criticised? It's one of the hardest things to deal with when you lack confidence isn't it? When you hear it or read it your body tenses as if you're about to receive a punch, your stomach churns and inside you fear it might be true or your mind rejects it as totally unfair.

Let's  be honest, sometimes that criticism is fair - it's just poorly worded and delivered feedback.

Sometimes it's just spiteful.

I'll be suggesting some ways of dealing with badly delivered feedback in another post. For now I want to share with you a helpful way of thinking about the spiteful stuff.

There's story about how Buddha thought about criticism that I thought you would find uplifting:

A man met Buddha on the street one day and began to call him mean and ugly names.

Buddha listened quietly and thoughtfully until the man ran out of criticisms, and had to pause for breath.

"If you offer something to a man and he refuses it, to whom does it belong?" asked Buddha.

The spiteful man replied, "It belongs, I suppose, to the one who offered it."

Then Buddha said, "The abuse and vile names you offer me, I refuse to accept."

The man turned and walked away.

Have a serene day ;-)

Warm wishes

Madeleine

P.S. You can download more valuable confidence tips at www.buildingselfconfidence.co.uk

P.P.S. If you'd like to find out more about how to fast track your journey to natural confidence, please email Madeleine at  mm@buildingselfconfidence.co.uk to book a free discovery session. We will explore where you are with your confidence, where you'd like to be and what resources are available to bridge the gap.

Madeleine Morgan

Life Coach, NLP Master Practioner and Trainer

"Over the sessions I had with Madeleine I learnt a lot about myself through her personality quiz and a lot about how to manage the challenges I was facing at work. She was very patient and helped me make a big career decision. Madeleine is warm, caring and a great listener. I couldn't have made my decision without her!" Jo Brewin, Teacher

Cambridge, CB4 1LN

26Oct/100

Confident Presenting – 7 Tips to Raise Your Confidence When You’re Speaking in Public

One of the Most Elusive Keys to  Confident Presenting is Managing Yourself and Your Emotions

Most people experience lack of confidence when they are presenting as an emotional hijack they have no control over. Once the nerves start your body is taken over by your anxious and shallow breathing and racing heart beat. Butterflies begin their crazy flight in your stomach and the tension in your neck spreads down into your shoulders and travels down to your toes.  Sometimes the nerves start when you first find out you have a presentation coming up.  Then you have sleepless nights and anxious thoughts chase around in your brain - What if I forget what I've prepared? What if there's a glitch with the technology? What if people ask me awkward questions? What if... the list is endless. For some people the anxiety starts nearer the presentation - while you're waiting your turn, when you step on stage, while you're being introduced....Whenever the anxiety starts, the even worse thought is that if you lack confidence on stage all your worst fears are more likely to come about - you feel doomed because you absolutely know you'll fluff your lines, forget the most impressive point, stutter over the perceptive question and and everyone will see you're clutching your notes with a nervous grip. You know you'll also sentence yourself to endless replays of the worst moments and the things you should have said will haunt your brain.

No wonder research has found that most people fear public speaking more than death. Why is that? My guess is that we've been brought up to fear making a mistake in front of lots of people. For example, think of the ridicule heaped on kids at school by their fellow students and sometimes even their teachers for making small mistakes and giving 'wrong' answers.

The trouble is that a lot of the things we want most in life - career and business success, making a difference in the world, influencing others with our ideas, being known as an expert, making sales, championing a worthy cause, teaching so people learn, entertaining an audience and connecting with people in our work and personal lives depends on our ability to present confidently and  naturally. You have probably noticed that when you are feeling successful, motivated, happy and confident you are more likely to do the right things to get you what you want.

 Useful States for Presenters

It would be useful for you to be and feel confident, motivated, excited, enthusiastic, competent, assertive, powerful and many other positive states when presenting, wouldn't it?  Master presenters are able to create these emotions in themselves whenever they need them. And when they do that, they often lead their audiences to feel that way too.

Managing Your State

So how can you manage your emotions when you are preparing for and delivering a presentation? If you are feeling nervous or uncertain about a presentation, it is just a signal that you need to do more preparation on one or more of 7 levels. Here are some suggestions for causes of uncertainty at each level and ways in which you could prepare so that you feel confident:

 

1. Purpose/Goal/outcome: If you are uncertain at this level, it is possible that your purpose in giving the presentation is more to do with enhancing your reputation and seeking perfection.

 You have probably noticed that when you are focussed on contributing and giving a gift you are often able to forget yourself and focus on the needs of others instead and then perform better. So, a way to regain your confidence on this level is by focussing on giving the gift of your expertise, valuable information, encouragement, feedback and other things you think that you can contribute. The great thing is that when you do this you are more likely to enhance your reputation and achieve excellence anyway! 

2. How you think of yourself: If you are uncertain at this level it is possible that you do not think of yourself as a presenter or a valuable contributor. To regain confidence at this level, you could start to think of yourself as a presenter, learner, leader, contributor, catalyst for change and any other identity you think would be useful. Find evidence in your life to support these ways of thinking of yourself.

3. Values: Values are about what is important to you. If you are feeling uncertain at this level, it is possible that you value certainty, your significance and perfection above contribution, adventure, learning and growth and connection. You may be asking yourself lots of questions that create doubt in you, like: ‘What will they think of me?’ What if it goes wrong?’ What if someone asks me a question I can’t answer?’

 To regain confidence at this level you could ask yourself questions that put you in a resourceful state and relate to the values of contribution, learning and connection, such as: ‘How can I ensure that the presentation is effective and engaging for my audience?’ ‘What questions are they likely to ask and what answers shall I prepare?’

 4. Beliefs: Beliefs are about what we think is true. There is enough evidence in the world to believe anything we want to believe and so we might as well hold beliefs that support us.

If you are experiencing uncertainty at this level, these might be some of the beliefs that you hold: if I make a mistake people will think badly of me forever; it is bad to make mistakes; something will go wrong and I will look foolish; I am not a good presenter; they will find out that I am not as good as they thought; they know more than I do; my contribution is not worthwhile; if I feel confident people will think I’m arrogant or I won’t prepare properly etc.

 To regain confidence on this level you could believe: there is no failure only feedback; everyone makes a worthwhile contribution in their way; mistakes are just an opportunity to learn and grow; whatever happens I will handle it, etc. Find evidence to make the old negative beliefs look ridiculous and to strengthen the new and positive beliefs.

 5. Skills: Uncertainty at this level is about not knowing how to do something that would allow you to create a successful presentation. For instance, you might not be certain about how to stand and deliver, how to work a projector, how to create a Power Point presentation or how to keep your audience engaged in what you're saying.

To regain certainty at this level, identify the skills you need to develop and then seek training, feedback and practise. Find role models for the presentation styles you like and copy them.

 6. Behaviour: Uncertainty at this level is created if you are not doing the things you need to do to create a successful presentation.

To gain confidence at this level you need to plan and practise so that you use all the relevant skills well and unconsciously, just like you do when you are driving a car.

Bonus Tips:

In our neurology, our states and emotions are wired to our body language. So, one of the most important things to do at this level is to stand and move with a body language that helps you to experience the state you want. For instance, if you want to feel confident, stand taller, relax your shoulders, breath deeply and move more deliberately.

 7. Resources and Environment: Uncertainty at this level is about not having the time, equipment, assistance, space, etc. that you need to make your presentation successful.

To restore confidence at this level you need to make sure that you gather the resources and create the environment you need or work out ways to get round any challenges in this area. One useful resource is  a coach who can help you develop your confidence and the skills to present impactfully.

If you would like to find out more about how to present confidently, naturally and skilfully contact Madeleine Morgan for a free Discovery Session. We'll discuss your current challenges and abilities related to presenting, what you'd like to achieve, what is getting in the way and what resouces you need to present the way you would like to. C all Cambridge 01223 426392 or email mm@buildingselfconfidence.co.uk

22Oct/100

Confident and Skilful Presenting – Managing Your Content

One tried, tested and yet little known  way to organise the content of your presentation is to use the 4-Mat System

The 4-Mat System comes from a study of learning styles by Bernice McCarthy. By structuring your content in this way you’ll help all 4 kinds of learners and you are more likely to influence and engage the whole of your audience. When they are taking in information and learning, some people ask What? more than any other question, e.g. What is this about? Some people are more interested in the answer to the question, Why? Others are more interested in How? While others wonder, What if?

 Here’s how to sequence the material in your presentation to answer all these questions and help your audience get to grips with the topic:

  1. Give a ‘Small What?’ This is the subject heading and a few sentences describing the subject. E.g. ‘I’m going to talk about the 4-Mat System for organising the content in your presentation.’
  2. Follow the ‘Small What?’ with lots of ‘Why?’ because until the Why? People have a good reason to listen they will not pay attention. E.g. ‘This is important for you to learn because, if you use it, you are more likely to influence and engage your whole audience.’
  3. After the ‘Why?’ give your detailed information or Large ‘What?’. People need detail before they can think about how to use something or consider the implications. E.g. In the 4-Mat system, 4 learning styles have been identified...’
  4. Next talk about the ‘How?’ In a presentation, this might be talking about how they could implement the information in their departments, etc. E.g. ‘The sequence in which you use the 4-Mat System is…’
  5. Finally, look at the consequences. What would happen if you did this? What would happen if you didn’t? What would happen if you didn’t do this? What wouldn’t happen if you didn’t do this?  E.g. ‘If you don’t use this system a large section of the will not pay attention. People who are mainly ‘What if’ people need time to ask questions.

 Sometimes your audience will be made up of a majority of one category of learner.

For instance, more What If? People tend to be in marketing, sales and action-oriented managerial roles.

More How? People are in applied sciences and engineering.

More What? People are in natural sciences, maths, research and planning.

More Why? People tend to be in personnel training, organisational development, humanities and social sciences.

If you are presenting to audiences where there is a bias towards a particular learning style you need to tailor the balance of your presentation to suit it.

If you'd like some expert help with a presentation or public speaking engagement you've got coming up, please contact Madeleine Morgan 01223 426392 or email mm@buildingselfconfidence.co.uk for a free consultation. We'll discuss the presentation you want to give, what you want to achieve, what might get in the way of achieving your outcomes and what resources are available to help you deliver your presentation confidently and skilfully.

http://www.growu.co.uk and http://www.buildingselfconfidence.co.uk

22Oct/100

Confident Presenting – Public Speaking Mastery

 Why is it important to be a skilled public speaker and presenter?

Public speaking and presentations are still really important ways to increase your influencing and earing power from 1-2-1 to 1-2-many. If you could become a more powerful and effective public speaker, what would you do:

  • stand for Parliament,
  • inspire a team in your business,
  • earn a living out of public speaking
  • rally support for a good cause,
  • entertain your family and friends at a wedding
  • enhance your reputation as an expert,
  • make a difference in the world,
  • teach and train people,
  • promote your business
  • succeed in an interview
  • sell more
  • or…?

 The Number One Fear

In survey results, public speaking and presenting turn up as the number one things people fear – even more than death!

Even people who are confident and comfortable in themselves often find public speaking and presentations an ordeal. Perhaps because they know that if they make a mistake not only will there be lots of witnesses and but also they'll probably give themselves a hard time afterwards replaying the mistake in their minds long after everyone else has forgotten it.

Sometimes experienced public speakers can sabotage their presentations without even knowing it and many could get even better results with the secrets and systems you’re going to discover in the pages of this blog in the coming months and years.

 In these blog pages you’ll find out how to:

  • Give presentations with increased confidence and skill
  • Identify key factors that make presentations effective
  • Discover the unconscious ways presentations can be sabotaged and how to avoid them
  • Identify when to use different types of body language
  • Understand the what body language can give a presenter power and presence
  • Avoid the hidden barriers to getting your message across
  • And so much more…

If you'd like some expert help with a presentation or public speaking engagement you've got coming up, please contact Madeleine Morgan 01223 426392 or email mm@buildingselfconfidence.co.uk for a free consultation. We'll discuss the presentation you want to give, what you want to achieve, what might get in the way of achieving your outcomes and what resources are available to help you deliver your presentation confidently and skilfully.

http://www.growu.co.uk and http://www.buildingselfconfidence.co.uk

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